Alpine Media, the next-generation ski resort guest engagement and communication platform to roll out three groundbreaking mobile services to redefine the ski resort experience.
The convenience and ease of mobile eCommerce is now climbing up Colorado mountains and beyond with Alpine Media’s new mobile ski resort point of sales system integration service, Alpine POS Integration™.
Skiers and their families can now access, in real-time, all information related to their season pass. They can manage their ski pass with new interactive features that allow them to add days to their pass for themselves or for anyone in their families. They can also easily change the dates of their stay, manage their reservations including ski equipment rentals, lodging nights, spa treatments and entertainment venues.
Guests can now access deeper data on their personal skiing experience.
They can see details on their number of trips, vertical feet, days skied, days remaining, number of lift rides, and more. They gain actionable insights on their family skiing adventures to take their ski fun or performance to new heights.
Ski resort owners and operators benefit from this new growth opportunity by deepening mobile app skier engagement to their core resort services within a custom branded mobile app from Alpine Media. For resorts already using the Alpine Media mobile app, upgrading to the Alpine Media Black™ SaaS package to include POS Integration is a seamless process.
Single Sign On (SSO) makes it really easy for skiers to interact with ski resort services on any device with only one single account.
Ski resort owners deliver a high engagement, cross-screen guest experience on any mobile or web device. The new Alpine POS Integration™ service requires minimal work on the ski resort operator’s end. The integration is completed in a matter of days without any disruptions of the ski resort operations or of the guest experience.
“We are excited to integrate our eCommerce system with our mobile app. This will ensure our guests have the ability to view information about their pass usage and easily reload more days. The goal is to make transactions as easy as possible for our guests,” says Carolyn Stimpson, co-owner and VP Mt. Services, Wachusett Mountain.
Come meet Alpine POS Integration™ for an in-person demo at the MSAA Summer Meeting & Trade Show in Shanty Creek Resorts, MI from August 21 to 24, 2022.
Ski resort owners get complimentary integration on orders placed before August 24, 2022.
Complementing the new Alpine POS Integration™ service, Alpine Media introduces a state-of-the-art shuttle tracking and fleet telematics service, Alpine Fleet™.
With this new shuttle tracking service, ski resort owners strengthen the guest experience and reduce their operational costs.
Resort operators increase skier engagement and loyalty by accurately and conveniently relaying real-time fleet location, shuttle stops and pick up times. Running a staff shuttle? Share all the same information about the location of these shuttles with staff only. Resort guests and staff receive this information directly in the palm of their hands.
At the same time, ski resorts can now streamline their vehicles’ operations and limit legal liabilities. The new service collects and analyzes fleet statistics such as vehicle mileage, driving behaviors and even crash data. All this information is available through the new web-based Software as a Service console, Alpine Fleet™.
Entire fleets can be upgraded in less than three days without disruption of the fleet rotations.
“We piloted a shuttle tracking service at the end of last season and it was the highest rated metric on our guest feedback and NPS surveys. We are excited to have this feature integrated into the Purgatory Resort mobile app and across our digital signage. Our mission at Purgatory Resort is to provide the best possible guest experience and that starts well before guests ever set foot on the snow. That’s what we do. We have found in Alpine Media a solid partner to help us deliver on this mission,” says Amanda Anderson, Marketing Director, Purgatory Resort.
You can also come meet Alpine Fleet™ for an in-person demo at the MSAA Summer Meeting & Trade Show in Shanty Creek Resorts, MI from August 21 to 24, 2022.
Ski resort owners get free GPS trackers for up to 10 shuttles on orders placed before August 24, 2022.
Rounding off the novel Alpine Media offering to be introduced at MSAA 2022, Alpine Text™ pushes the established boundaries of skier engagement and loyalty with a next-generation texting service.
In a simple QR code scan, the growing number of guests who do not want to download another app can now simply interact with a personalized ski experience SMS service.
From custom powder alerts, to real-time lift alerts, in a matter of seconds, skiers and their families can now tailor their informational ski experience to precisely cater to their specific needs.
It’s easy. It’s engaging.
This directly increases skier loyalty.
“The vision that has been guiding us at Alpine Media from the start is to provide the most advanced solutions for ski resort owners to delight skiers and their families to make the most of every day they get on the mountains. That’s what we’ve been fortunate to deliver to our growing customer base in Colorado, Washington, California, Utah, Arizona, New Mexico, Montana, Wisconsin, New Hampshire, and Maine. Our initial offering focused on digital signage and ski resort mobile apps; now we take a leap forward by bringing to market new solutions to further enhance the guest experience with Alpine POS Integration™, Alpine Fleet™ and Alpine Text™. We can’t wait to see our new customers achieve the results that our loyal customers already experience. I look forward to showing our three new mobile services in action at MSAA 2022,” says Freddie Peyerl, Co-Founder and CEO of Alpine Media.
Come see Alpine Text™ for an in-person demo at the MSAA Summer Meeting & Trade Show in Shanty Creek Resorts, MI from August 21 to 24, 2022.
Experience Alpine Text™ risk-free: get a 3-month free trial and cancel anytime at no charge on orders placed before August 24, 2022.
About Alpine Media
Alpine Media is a digital content delivery company. From a graduate of the Boomtown Startup Accelerator in 2017 to a rapidly growing customer base across the US, Alpine Media reaches more than 10% of US ski resort guests with the patented All Mountain Platform (AMP), the premier guest engagement and communication system for resorts world-wide. With a centralized, cloud-based Command Center, resort operators can easily deliver real-time, relevant content via custom mobile apps and digital screens across the entire resort.
To inquire about how your ski resort can benefit from the new Alpine Media offering, you can contact the customer success team by email email@example.com
For more information on the full suite of Alpine Media products, check out our website at: https://www.alpinemedia.com/
If you are hesitating, do not worry - we are here to explain
everything you might want to know. Let us help!
The Alpine Media Platform is a simple to use yet comprehensive guest engagement (and staff communication) platform that helps ski resorts, theme parks, amusement parks, water parks, museums, aquariums, and other attractions build, launch, simplify, measure, and maximize their guest engagement strategy.
The Alpine Media Platform is a leading resort software and app solution with a range of tools, including event planning, real-time operations reporting (e.g. lift & trail status or attraction status), base area maps with POI details, F&B menus, live vehicle/shuttle tracking, emergency alerts, notifications, and much more. The Alpine Media Platform consists of a custom mobile app specific to your resort (Android and iOS), digital signage (ranging from a 10in ticket window display to an LED 'jumbotron' of any size) and an intuitive, easy-to-use content management system (CMS) to control all your content.
Mobile responsive websites are awesome and every organization should start there, but what happens when you need to get an urgent message out to all of your on-site guests? Is all the content on your website accessible when guests do not have an active internet connect? Do you have full control over the content on your website or do you have to rely on your web developer?
Moreover, we all know that every guest is different and how they decide to interact with your organization/brand varies widely. The Alpine Media Platform automatically 'pulls in' existing information about your resort and distributes it to additional channels (digital signage, mobile app, and text [coming soon]) for guests to consume wherever and whenever they want. In addition, our APIs make is simple for your team to 'pull' information from the Alpine Media Command Center CMS and show it on your website. You decide if you want to manage content through your website or through the Alpine Media CMS.
Synchronizing all of your resort information across the various channels should not require duplicate entry; it shouldn't require someone running all over the place updating USB thumb drives; and it definitely shouldn't require waiting in the IT queue for content change requests.
We make every effort to get your resort activated within 2 weeks. Most of the time, we'll have your digital signage solution up and running within 72 hours from receiving all the necessary resort information including contact information, design guidelines, logo, existing data feeds, and admin users. As soon as we activate your resort, you will have the ability to add and control all of your content and more. From there, it's up to you how quickly you want to roll it out to various locations. In fact, many of your resort partners start with general information displays across their resort and then continue to customize and add additional locations (e.g. F&B menus, ticket pricing & availability, in-room media for on-site lodging locations).
We offer four different plans, Green (digital signage only), Blue (digital signage + custom mobile app), Black (digital signage + custom mobile app + shuttle tracking and point of sale integration), and Double-Black (full customization of the platform). Plans start as low as $500/mo depending on the scope. The best part about the pricing of our software solutions is that there are no limits on the number of users and virtually all of the new features we develop are added to your plan at no additional cost. We hate getting "nickel and dimed" and we promise not to do it to you.
Schedule a demo to see the complete platform and get a customized proposal.