5 Mobile App Features Your Resort Must Have for Next Season

5 Mobile App Features Your Resort Must Have for Next Season

As a ski resort operator, you're always looking for ways to enhance the guest experience, streamline operations, and stay ahead of the competition. One of the most effective ways to achieve these goals is by leveraging the power of mobile apps. But not just any mobile app will do. You need one that offers features tailored to the unique needs of your resort and your guests. 

In this article, we'll explore five essential mobile app features that your resort must have for the next season. We'll also highlight how Alpine Media, a leading provider of mobile solutions for ski resorts, stands out from competitors.

1. Customization and Branding

Your mobile app should be an extension of your resort's brand. It should reflect your unique identity and offer a consistent guest experience. Alpine Media excels in this area. With their Command Center, customizing the mobile app to echo your resort's brand is a breeze. Simply upload your logos, images, and content to create a consistent, unique guest experience. 

2. Real-Time Information Delivery

Guests need up-to-the-minute information about lift and trail status, weather forecasts, events, and more. Alpine Media's Command Center enables you to instantly share updates, keeping your guests informed and their experiences optimized with the latest information. This feature is a significant advantage over the competition, which do not offer the same level of real-time information delivery.

3. Advanced Communication Capability

Clear, efficient communication is key to enhancing the guest experience. With Alpine Media's Command Center, you can schedule push notifications, send emergency alerts, and link resources for quick guest access. This ensures that your guests are always in the loop and can access the information they need when they need it.

4. Shuttle Tracking and Fleet Management

One of the unique offerings of Alpine Media is their shuttle tracking and fleet management feature. This enhances your guests' convenience by letting them know when and where to catch their ride. This feature is not commonly found in other mobile apps, giving Alpine Media a significant edge over competitors.

5. Dynamic Mapping

Help your guests navigate your resort with ease by providing dynamic maps, base area maps, and more. Alpine Media offers this feature, allowing guests to explore your resort from the comfort of their mobile devices. 



A well-designed mobile app can significantly enhance the guest experience at your resort. By choosing a provider like Alpine Media, which offers a range of advanced features tailored to the needs of ski resorts, you can stay ahead of the competition and ensure your guests have an unforgettable experience. 

Remember, the best mobile app for your resort is one that reflects your brand, provides real-time information, facilitates communication, offers unique features like shuttle tracking, and helps guests navigate your resort. With these features, you'll be well-prepared for the next season.

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Frequently Asked Questions

If you are hesitating, do not worry - we are here to explain
everything you might want to know. Let us help!

What is the Alpine Media Platform and why would I need this at my resort/park?
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The Alpine Media Platform is a simple to use yet comprehensive guest engagement (and staff communication) platform that helps ski resorts, theme parks, amusement parks, water parks, museums, aquariums, and other attractions build, launch, simplify, measure, and maximize their guest engagement strategy.

The Alpine Media Platform is a leading resort software and app solution with a range of tools, including event planning, real-time operations reporting (e.g. lift & trail status or attraction status), base area maps with POI details, F&B menus, live vehicle/shuttle tracking, emergency alerts, notifications, and much more. The Alpine Media Platform consists of a custom mobile app specific to your resort (Android and iOS), digital signage (ranging from a 10in ticket window display to an LED 'jumbotron' of any size) and an intuitive, easy-to-use content management system (CMS) to control all your content.

We already have a mobile-responsive website, why would I need this?
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Mobile responsive websites are awesome and every organization should start there, but what happens when you need to get an urgent message out to all of your on-site guests? Is all the content on your website accessible when guests do not have an active internet connect? Do you have full control over the content on your website or do you have to rely on your web developer?

Moreover, we all know that every guest is different and how they decide to interact with your organization/brand varies widely. The Alpine Media Platform automatically 'pulls in' existing information about your resort and distributes it to additional channels (digital signage, mobile app, and text [coming soon]) for guests to consume wherever and whenever they want. In addition, our APIs make is simple for your team to 'pull' information from the Alpine Media Command Center CMS and show it on your website. You decide if you want to manage content through your website or through the Alpine Media CMS.

Synchronizing all of your resort information across the various channels should not require duplicate entry; it shouldn't require someone running all over the place updating USB thumb drives; and it definitely shouldn't require waiting in the IT queue for content change requests.

How long will it take you to get my resort set up?
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We make every effort to get your resort activated within 2 weeks.  Most of the time, we'll have your digital signage solution up and running within 72 hours from receiving all the necessary resort information including contact information, design guidelines, logo, existing data feeds, and admin users.  As soon as we activate your resort, you will have the ability to add and control all of your content and more.  From there, it's up to you how quickly you want to roll it out to various locations. In fact, many of your resort partners start with general information displays across their resort and then continue to customize and add additional locations (e.g. F&B menus, ticket pricing & availability, in-room media for on-site lodging locations).

How much does the platform cost?
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We offer four different plans, Green (digital signage only), Blue (digital signage + custom mobile app), Black (digital signage + custom mobile app + shuttle tracking and point of sale integration), and Double-Black (full customization of the platform). Plans start as low as $500/mo depending on the scope. The best part about the pricing of our software solutions is that there are no limits on the number of users and virtually all of the new features we develop are added to your plan at no additional cost. We hate getting "nickel and dimed" and we promise not to do it to you.

Schedule a demo to see the complete platform and get a customized proposal.