Control and Monitor Capacity at your ski resort
Ski Resorts

Control and Monitor Capacity at your ski resort

How is your staff managing crowd capacity at your ski resort this season? In support of the NSAA's 'Ski Well, Be Well' mission, Alpine Media is offering a "capacity monitoring & control" feature via a custom mobile app for your resort with the following two options available.  


1- Counter feature 

  • Set the capacity limit for each lodge around the mountain
  • At designated entrance & exit to the lodge, resort staff can plus or minus the counter as guests enter and leave. 
  • Digital signage across the resort shows how many people are in the lodge and/or how many spots are currently open; mobile app allows guests to see a list of lodges across the resort and the relative capacity/availability in real-time.

2- Reservation feature 

  • Set capacity limits and duration of reservation slots
  • Book time at a desired lodge.  Select the number of people in your party and pick a desired time slot
  • Arrive at reserved time to check in
  • Check in the guest and seat them (or let them select a seat)
  • Receives a text message when their reservation is about to end (i.e. 5 minutes before) and is politely asked to leave the building to allow others the ability to use their reserved time
  • Digital signage across the resort shows how many slots are still open; mobile app allows guests to see a list of lodges across the resort, the available slots, and provides the ability to book a reservation in real-time

Check out this 2minute video tutorial by Alpine Media's CEO Freddie Peyerl as he takes you in for a closer look.

Now, let's talk about managing and monitoring capacity levels for your parking lots.

Similar to the Lodges, the Counter feature for Parking Lots will work as follows: 


  1. Enter the name and select the capacity limit for each parking lot via the command center.
  2. At the designated entrance/exit to the lot, resort staff can plus or minus the mobile app counter as vehicles enter and leave.
  3. The mobile app allows guests & staff to see the list of all parking lot names and their respective capacity levels in real-time. 

Imagine allowing your guests to check capacity levels via their mobile app minutes before arriving to your resort. Based on the real-time capacity levels, guests can be better directed to parking lots with available spaces helping you to better displace guests around your resort.

Let's discuss your needs for the up coming season. How can we help you and your staff better control and monitor capacity levels? Contact Gerrit Vandekemp to learn more at:

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Frequently Asked Questions

If you are hesitating, do not worry - we are here to explain
everything you might want to know. Let us help!

What is the Alpine Media Platform and why would I need this at my resort/park?
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The Alpine Media Platform is a simple to use yet comprehensive guest engagement (and staff communication) platform that helps ski resorts, theme parks, amusement parks, water parks, museums, aquariums, and other attractions build, launch, simplify, measure, and maximize their guest engagement strategy.

The Alpine Media Platform is a leading resort software and app solution with a range of tools, including event planning, real-time operations reporting (e.g. lift & trail status or attraction status), base area maps with POI details, F&B menus, live vehicle/shuttle tracking, emergency alerts, notifications, and much more. The Alpine Media Platform consists of a custom mobile app specific to your resort (Android and iOS), digital signage (ranging from a 10in ticket window display to an LED 'jumbotron' of any size) and an intuitive, easy-to-use content management system (CMS) to control all your content.

We already have a mobile-responsive website, why would I need this?
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Mobile responsive websites are awesome and every organization should start there, but what happens when you need to get an urgent message out to all of your on-site guests? Is all the content on your website accessible when guests do not have an active internet connect? Do you have full control over the content on your website or do you have to rely on your web developer?

Moreover, we all know that every guest is different and how they decide to interact with your organization/brand varies widely. The Alpine Media Platform automatically 'pulls in' existing information about your resort and distributes it to additional channels (digital signage, mobile app, and text [coming soon]) for guests to consume wherever and whenever they want. In addition, our APIs make is simple for your team to 'pull' information from the Alpine Media Command Center CMS and show it on your website. You decide if you want to manage content through your website or through the Alpine Media CMS.

Synchronizing all of your resort information across the various channels should not require duplicate entry; it shouldn't require someone running all over the place updating USB thumb drives; and it definitely shouldn't require waiting in the IT queue for content change requests.

How long will it take you to get my resort set up?
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We make every effort to get your resort activated within 2 weeks.  Most of the time, we'll have your digital signage solution up and running within 72 hours from receiving all the necessary resort information including contact information, design guidelines, logo, existing data feeds, and admin users.  As soon as we activate your resort, you will have the ability to add and control all of your content and more.  From there, it's up to you how quickly you want to roll it out to various locations. In fact, many of your resort partners start with general information displays across their resort and then continue to customize and add additional locations (e.g. F&B menus, ticket pricing & availability, in-room media for on-site lodging locations).

How much does the platform cost?
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We offer four different plans, Green (digital signage only), Blue (digital signage + custom mobile app), Black (digital signage + custom mobile app + shuttle tracking and point of sale integration), and Double-Black (full customization of the platform). Plans start as low as $500/mo depending on the scope. The best part about the pricing of our software solutions is that there are no limits on the number of users and virtually all of the new features we develop are added to your plan at no additional cost. We hate getting "nickel and dimed" and we promise not to do it to you.

Schedule a demo to see the complete platform and get a customized proposal.